Diane has over twenty years of experience in office and customer service management. Since joining our customer service team in 1989, she has become a central figure at Gateway Safety. In that time, she has developed an exceptional understanding of customer-oriented selling and a remarkable ability to build strong customer relationships. Prior to joining Gateway Safety, she served as Office Manager for AT Kearney, one of the world’s largest management consulting firms. In that role, she was responsible for day-to-day activities, including the coordination of client interaction, and developed excellent presentation and communication skills. Diane is an enthusiastic, and rather vocal, supporter of Cleveland professional sports teams.

ON PERSONAL SERVICE:

"I just hate it when you call a company and get ‘Press 1 for this’ or ‘Press 2 for that.’ I would much rather talk to a person. That’s another one of the great things about Gateway Safety. No matter how much we’ve grown, we’ve always kept a strong focus on personal customer service."